Amazon returns refunds

Customers whose refunds for returned items were missing, late, wrong or charged back since September 2017. Most people are paid automatically; a claim is needed only if Amazon's records do not show your return. $309.5 million settlement.

Claims close: Dec 1, 2026
Fund: $309.5M
Per person: share of $309.5M
Proof: Your notice ID and confirmation code if you got one

Who can claim

Since 2017, did Amazon ever miss, delay, short or claw back a refund for something you returned?

You'll need

Your notice ID and confirmation code if you got one
Proof you sent the item back, if Amazon's records do not show it

How it works

"Claim on the official site" opens the administrator's form in a new tab. You fill it in there. We never file for you and never hold money. Sign in afterwards to mark it filed and we keep the deadline in view.

Since 2017, did Amazon ever miss, delay, short or claw back a refund for something you returned?

Yes No

Source: ReturnSettlement.com, the settlement administrator. Checked Oct 22, 2026. Final amounts depend on how many people claim.