A lawsuit says American Well (Amwell) shared medical information from the LiveHealth Online appointment booking tool with third parties without permission. People in the U.S. who used the booking tool on the LiveHealth Online website or iOS or Android app between October 2024 and August 2025 can claim an equal share of a $2.04 million fund. Amwell denies breaking any law, and claims are due October 30, 2026.
Key facts
- Claims close
- Oct 30, 2026
- Per person
- Share of $2.04M
- Fund
- $2.04M
- Proof
- LoginID and PIN from your notice to file online
- Case
- Polk v. American Well Corp., 25CV026746
- Court
- Superior Court of the State of California, County of Sacramento
- Administrator
- Simpluris · (888) 369-3797
Who can claim
- Did you use the LiveHealth Online appointment booking tool between October 2024 and August 2025?
Did you use the LiveHealth Online appointment booking tool between October 2024 and August 2025?
How much
Share of $2.04M, as published by LiveHealthOnlineSettlement.com, run by Simpluris (Polk v. American Well, Sacramento Super. Ct.). The total settlement fund is $2.04M. The administrator offers Check, PayPal or Venmo.
You'll need
- LoginID and PIN from your notice to file online
- Or mail the paper claim form, postmarked by October 30, 2026
How to file
- Tap Claim and sign in with your phone, then open the claim form with Plus.
- Fill in the form yourself. Have the items under “You'll need” ready.
- Submit before claims close on Oct 30, 2026.
- Sign in to Claimmy afterwards to mark it filed and keep the deadline in view.
Sign in with your phone, then Plus opens the administrator's form. We never file for you.
Important dates
- Opt-out deadlineOct 30, 2026
- Objection deadlineOct 30, 2026
- Claims closeOct 30, 2026
- Final approval hearingJan 15, 2027
About the case
The lawsuit claims that Amwell disclosed its customers' medical information and confidential communications to third parties without permission, in violation of the Federal Wiretap Act, the California Invasion of Privacy Act, the California Confidentiality of Medical Information Act, the California Constitution and common law. Amwell denies that it violated any law. The court has not decided who is right.
Polk v. American Well Corp., 25CV026746, Superior Court of the State of California, County of Sacramento.
Sources
Source: LiveHealthOnlineSettlement.com, run by Simpluris (Polk v. American Well, Sacramento Super. Ct.). Checked Oct 30, 2026. Final amounts depend on how many people claim.
Questions about this settlement
What is the deadline to file a claim in the LiveHealth Online appointment booking privacy settlement?
Claims close on Oct 30, 2026. File on the administrator's official site before then.
How much is the LiveHealth Online appointment booking privacy settlement per person?
Share of $2.04M, as published by LiveHealthOnlineSettlement.com, run by Simpluris (Polk v. American Well, Sacramento Super. Ct.). Final amounts depend on how many people claim.
Do I need proof to file a claim in the LiveHealth Online appointment booking privacy settlement?
Yes. You'll need: LoginID and PIN from your notice to file online; Or mail the paper claim form, postmarked by October 30, 2026.
Who qualifies for the LiveHealth Online appointment booking privacy settlement?
The administrator decides who qualifies. You may qualify if the answer is yes: Did you use the LiveHealth Online appointment booking tool between October 2024 and August 2025?
How do I file a claim in the LiveHealth Online appointment booking privacy settlement?
On the official settlement website run by LiveHealthOnlineSettlement.com, run by Simpluris (Polk v. American Well, Sacramento Super. Ct.). The Claim button on this page opens the form in a new tab. Claimmy never files for you and never holds money.
When is the final approval hearing for the LiveHealth Online appointment booking privacy settlement?
The court's final approval hearing is set for Jan 15, 2027.
Does Claimmy file the claim for me?
No. With Plus, the Claim button opens the administrator's official form in a new tab and you file it yourself. We never file for anyone and never hold money.
Other open settlements
Sorted by claim deadline. Figures are the administrators' published maximums or fund sizes. We never file for you.